GPMOi Privacy Policy

1. Introduction

The Global PMO Institute (GPMOi) collects and processes personal data to deliver certification programmes, membership services, and learning experiences. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights available to individuals.

2. Information We Collect

• Contact details such as name, email, phone, and mailing address.
• Professional information including job title, employer, experience, and certifications.
• Exam and training records covering registration, participation, scores, and continuing education activities.
• Payment information processed securely through authorised providers; we do not store full payment card data.
• Website usage data gathered via cookies, analytics scripts, and server logs.

3. How We Use Information

• Administer certification exams, education programmes, and membership benefits.
• Verify credentials and maintain accurate certification records.
• Communicate updates, service notices, and promotional offers (with consent where required).
• Improve our services and digital properties through analytics and user feedback.
• Comply with legal, regulatory, and accreditation requirements.

4. Legal Basis for Processing

We rely on one or more of the following legal bases depending on the context:

• Performance of a contract (e.g., delivering certification services).
• Legitimate interests (e.g., maintaining accurate certification records).
• Legal obligation (e.g., responding to regulatory inquiries).
• Consent (e.g., marketing communications, cookies where required).

5. Data Sharing

• Accredited Training and Exam Partners receive limited data to deliver services.
• Vendors supporting operations (IT, payment processing, customer support) access data under confidentiality agreements.
• Public registries may display certification status where mandated or with consent.
• Data may be shared when required by law or to protect GPMOi rights.

6. International Transfers

GPMOi operates globally. When data is transferred across borders, we implement safeguards such as standard contractual clauses or equivalent mechanisms to protect personal information.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Certification records may be kept indefinitely for verification purposes.

8. Individual Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion or restriction of processing in certain circumstances.
• Object to processing, including direct marketing.
• Request data portability.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details provided below.

9. Security Measures

We employ administrative, technical, and physical safeguards to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

10. Cookies and Analytics

Our website uses cookies and similar technologies to deliver essential functionality and analyse usage. Where required, we provide cookie notices and obtain consent. You may adjust browser settings to manage cookies, though certain services may be impacted.

11. Third-Party Links

Our digital properties may link to external sites. GPMOi is not responsible for the privacy practices of third parties; we encourage you to review their policies.

12. Contact Information

Questions or requests regarding this Privacy Policy can be directed to:

13. Policy Updates

This Privacy Policy may be updated periodically. Changes are posted on this page with an updated effective date.